Wednesday, 8 May 2024

Google Business Profiles sets waiting period for new owners and managers

Newly granted users now must wait 7 days before they can manage all the features of the profile.

New limits. These new limits are documented over here but I found them via Ben Fisher’s blog, where it says.

When a new owner or manager is added to an existing Business Profile, they must wait for 7 days before they can manage all the features of the profile. During this 7 day period, the new owner or manager gets an error if they try any of the following:

  • Delete or undelete a profile.
  • Remove other owners or managers from a profile.
  • Transfer primary ownership of a profile to themselves or a third user.
  • An existing owner or manager tries to transfer primary ownership of the profile to a new owner or manager still in their first 7 days.

If the new owner or manager deletes their account within the first 7 days, they’re removed from the profile. If they undelete their account, they must be added to the profile again.

Why we care. So if you added new owners and/or managers to a Google Business Profile and that user cannot manage all the features for that business listing, then this is why. It is a new limitation Google is making, maybe to increase security and prevent fraud or hack attempts.